Refund policy

1. All online order are final and non-refundable.
2. We are not held responsible for product that has been affected by temperature during the delivery process.
3. We reserve the right to refuse or cancel any order that appears to be fraudulent, unauthorized or illegal in nature.
4. Returns are not accepted due to bad weather, package refusal or wrong address.
5. We are not responsible for any delays or lost packages due to service used.
6. You accept these refund policy conditions once you confirm and finish your cookie order checkout process.
7. You can contact us at any time via email to be able to evaluate the problem of your order and offer you alternative solutions.